Privacy Policy

Who we are

Privacy Policy

This Privacy Policy outlines the types of information we collect from you, how we use it, and the steps we take to secure it. The confidentiality and security of the data we collect from you are of utmost importance to us. Please read this Privacy Policy carefully to understand the terms under which you access and use the Foodbasket.com.ng website and its features and services.

Information We Collect

When you register for an account on the Foodbasket.com.ng website, we may collect personal identifiable information including, but not limited to, your name, age, gender, phone number, email address, postal address, and debit/credit card details. Some of this information may be retained for future reference and use, while other information may only be used and visible to us during each transaction.

How We Use Information We Collect

Foodbasket.com.ng collects and uses your personal information to provide the services advertised on our website. This information may be used for various purposes, including:

• Notifying you about the status of your order
• Investigating and resolving complaints or problems
• Assessing users’ interest in our products and services
• Notifying you about promotions and offers
• Customizing your shopping experience
• Minimizing fraud and other criminal activities
• Any other reason we deem relevant to your use of Foodbasket.com.ng, its services, and its website

You may request to stop receiving any communications from us at any time. This request will be granted if it does not impact our ability to effectively fulfill your current and future orders.

To continually improve our service, we collect and analyze data about user activity on our website. We may also periodically invite you to participate in surveys to provide feedback on our service, customize your experience, and help us enhance our offerings.

Security of Information We Collect

Foodbasket.com.ng takes measures to secure your personal information from unauthorized access, use, or disclosure. Confidential information, such as debit/credit card details, is handled securely and protected through Secure Sockets Layer (SSL) encryption.

Cookies

A cookie is a piece of data sent from a website to a user’s computer while browsing that website. Cookies are designed to save certain information entered by a web user on particular web pages, allowing the website to recall information such as postal address, phone number, and customer name on future visits.

This enhances the user experience by ensuring that previously submitted information does not need to be re-entered each time.

Users can accept or decline cookies. Most web browsers automatically accept cookies, but you can update your preferences in your browser settings. Declining cookies may restrict users from enjoying the full functionality of Foodbasket.com.ng website and its associated services and features.